At London Connection , respecting the
privacy and security of your personal
information is important to us.
Cookies and Browsers
This site uses a feature of your browser
called a "cookie" to identify and remember
your computer. Cookies, by themselves,
cannot be used to find out the identity of
any user. Your London connection Hostels
User ID automatically identifies your
computer-but not you-to our servers when you
visit
London -connect.com. Unless you
specifically tell us who you are (for
example by completing a reservation), if you
are just browsing our site, we will never
know who you are even though we assign you a
cookie. This site contains links to other
sites. If you use a link to visit the site
of another company, we cannot be responsible
for the privacy practices or the content of
that company or its site.
Safeguarding Customer Information
We only grant access to nonpublic personal
information about you to company employees,
specifically management and receptionists.
Personal information may include your name
and contact information; date of birth;
preferred communication methods; credit card
details, including the three-digit code that
appears on the back of your credit card:
date of arrival and departure and travel
history. We may also record details on joint
travelers, including their names and
frequent flyer numbers, and the age of the
driver of the rental car. Your credit card
information is deleted from our reservation
system once you check out (or once your
arrival date has passed if you do not turn
up), and is no longer retrievable, however,
your other information remains on file in
case of future reservations.
Our Code of Conduct requires that your
information remain confidential. Even if you
are no longer our guest, we will continue to
treat your nonpublic personal information in
the same way as if you were still a
customer. In addition, we maintain physical,
electronic and procedural safeguards that
comply with federal standards to guard this
personal information. Some state laws may
further restrict the sharing of your
nonpublic personal information.
Collection of Information
We collect nonpublic personal information
about you from the following sources:
From you, on forms, via the Internet, by
telephone or otherwise. Examples of this
type of information include your name,
address, email address and credit card
information including its account number,
expiry date and 3-digit verification code.
From transactions with us. For example, when
you check in or when you purchase an item,
such as a tour. From time to
time, this site may offer a feature that
allows you to send an electronic postcard or
otherwise share a message with a friend. If
you choose to do so, we will ask you for the
recipient's name and email address, along
with the text of any message you choose to
include. By using this feature, you warrant
that you are entitled to use and provide us
with the recipient's name and email address
for this purpose.
Information Sharing
Your personal information is not intended to
be shared with anyone outside our company.
Exceptions may include:
Business Transactions: As we develop our
business, we might sell, buy, restructure or
reorganize businesses or assets. In the
event of a merger, consolidation, sale,
liquidation or transfer of assets, London
connection Hostels may, in its sole and
absolute discretion, transfer, sell or
assign information collected, including
without limitation, non-personal information
and personal information, to one or more
affiliated or unaffiliated third parties.
Other: In addition London connection Hostels
may disclose personal information, with or
without prior notice to you, in order to: (i)
comply with applicable laws; (ii) respond to
governmental inquiries or requests from public
authorities; (iii) comply with valid legal
process; (iv) protect the rights, privacy,
safety or property of London connection Hostels,
site visitors, guests, employees or the public;
(v) permit us to pursue available remedies or
limit the damages that we may sustain; and (vi)
respond to an emergency.
Use of personal information
We use your personal information to provide
the services you request from London
connection Hostels such as to facilitate
reservations and other transactions. We also
use the personal information to improve
London connection Hostel's services; provide
you with the expected level of hospitality;
and ensure the site is of interest to you.
We may also use details to send you
newsletters, promotions and featured
specials, and to conduct online surveys,
sweepstakes, prize draws, and other contests
via email, telephone or postal mail.